A gas heater may stop working because of ignition problems, gas supply issues, thermostat faults, blocked components, wear or another system fault. A qualified technician can inspect the heater and identify the cause.

The appropriate interval depends on the appliance, manufacturer guidance, usage and local safety requirements. Check the manufacturer’s instructions and arrange an earlier inspection when you notice poor performance, unusual smells or other changes.

The work depends on the appliance and its condition. A service may include inspecting operation, checking accessible components, assessing combustion and identifying faults or maintenance needs.

The cost depends on the heater type, fault, accessibility, replacement parts and work required. The technician will inspect the system and provide upfront pricing before completing any approved repairs.

Repeated shutdowns may be caused by overheating, restricted airflow, a dirty filter, ignition failure, thermostat problems or a safety control detecting a fault. Avoid repeatedly restarting the heater and arrange an inspection.

Turn the heater and gas supply off only if it is safe to do so, open doors and windows and leave the affected area. Do not use flames, electrical switches or phones near the suspected leak. Contact your gas emergency service or a licensed gasfitter from a safe location. 

A brief dusty smell can occur when a heater is first used after a long break. Strong, persistent, burning or gas-like smells are not normal. Turn the heater off and arrange professional assessment before using it again.

A yellow, orange, unstable or sooty flame can indicate that the heater is not burning gas correctly. Turn the appliance off and have it inspected by a qualified gasfitter rather than continuing to use it. 

Carbon monoxide testing uses suitable equipment to check for carbon monoxide associated with the heater or combustion process. Carbon monoxide cannot be reliably detected by smell or sight.

Possible symptoms include headache, dizziness, nausea, weakness, confusion and unusual tiredness. Leave the property and seek urgent medical help when carbon monoxide exposure is suspected.

Repair may be practical when the system is in reasonable condition and the fault can be resolved economically. Replacement may be more suitable when the heater is old, breaks down repeatedly, has a damaged heat exchanger or requires costly and difficult-to-source parts.

Yes. Service Today can assist with suitable ducted gas heating systems, including fault diagnosis, servicing, repairs and replacement advice.

Yes. Service Today can inspect gas heating faults and complete suitable repairs where possible. The technician will explain the problem and provide upfront pricing before approved work begins.

Yes. Service Today can help supply and install suitable gas heating systems. The available options depend on your property, gas connection, ventilation, existing ductwork, heating requirements and local regulations.

Same-day service is available in many areas. Appointment times depend on when you book, your location, the type of heater, the work required and technician availability. Our team will help arrange the earliest suitable booking.