← Back

Help & Advice

29 May 2024

Average Water Bills In Adelaide

Residents in Adelaide are facing an impending rise in their water bills, following the recent submission by SA Water to increase charges. Starting from July 2024, bills are projected to escalate by an additional 3.5 per cent above the current rate of inflation. This adjustment could result in homeowners paying an extra $71 annually for the next four years, a notable increment given the inflation rate of 5.4 per cent over the past twelve months.

The rationale behind this monetary shift is SA Water’s commitment to preserve the quality of service as well as satisfy expenditure demands. As an integral part of the South Australian infrastructure, the water provider recognises the balance that must be struck between reliable service delivery and the financial strain borne by consumers. The prospect of these higher costs is a source of concern for many households, especially as they strive to manage rising living expenses.

For the average family in Adelaide, water is not only a daily necessity but also a considerable expense in the household budget. With the proposed fee hike, daily activities such as gardening, which can help mitigate other living costs, might become significantly pricier. SA Water’s proposition and its implications on Adelaide households are under examination by the state’s Essential Services Commission (ESCOSA), which will signal its position through a draft determination expected shortly, followed by a final decision before the new financial period begins.

Average Water Costs

Consumers in Adelaide typically see a monthly water bill of around $114, representing a significant household expense. This section breaks down the elements contributing to the overall expense of water for Adelaide residents.

Water Cost Components

In Adelaide, the financial impact for water consists of two primary charges: a consistent supply charge and a variable usage rate. SA Water sets an annual supply charge for providing access to water services. During the 2023-24 period, every household faces an annual sum of $296.80, which gets billed quarterly at $74.20.

Water usage fees hinge on the quantity consumed. The pricing structure adapts to three usage tiers, influencing the cost per kilolitre (kL). The incentive for such tiered pricing models is to encourage conservative usage. The rates are:

  • Tier 1: $2.126/kL for daily use up to 383.6 litres
  • Tier 2: $3.035/kL for daily use between 383.6 litres and 1424.7 litres
  • Tier 3: $3.288/kL for daily use beyond 1424.7 litres

These tiers reflect an escalated price for higher water usage, effectively a usage threshold system.

Each of these rates increased by 4.8 per cent from the previous year, a reflection of inflation and operational costs. Daily thresholds are an effective approach given the variability in meter reading intervals.

For people not connected to the water network but with access to it, the rating on abuttal charge comes into play. This charge exists because the service potential already caters to their property’s needs regardless of actual usage.

Homeowners using recycled water for irrigation or toilet flushing benefit from a decreased cost of $1.913/kL, representing 90 per cent of Tier 1’s rate.

Usage data shows the average household uses about 180kL per year. However, factors such as the number of residents, appliance efficiency, garden size, and seasonality can greatly affect consumption levels.

Factors Affecting Water Bills in Adelaide

Residents of Adelaide should be aware of several key contributors to their water bills. Firstly, water consumption plays a significant role. Measured in kilolitres, high usage can markedly increase bills. During summer, water demand often surges due to garden watering and filling pools, consequently raising costs.

In contrast, winter typically sees a decrease in water use, meaning bills can be reduced. Leaks in the home are also culprits of high water bills. Leaky taps and pipes can lead to unintended water usage, so regular checks are recommended.

State-wide guidelines and surveys have found that an average household’s water bill is influenced not just by direct water use but by infrastructure needs and service standards set by water providers such as SA Water. The pricing, as suggested by SA Water, could see a $71 annual increase for the average user to address required asset management and meet expenditure needs.

Households in Adelaide’s outer suburbs can anticipate additional costs due to new water connections being planned, aiming to support housing affordability and supply.

Comparing South Australia’s water charges with other states, residents in metropolitan Adelaide face different costs than those in either regional areas of South Australia or the broader areas of the Northern Territory, Tasmania, Victoria, New South Wales, Western Australia, and Queensland.

The data indicates a variation between costs in metropolitan and country areas due to different infrastructural and delivery challenges.

While the price change might not seem much, the situation is pressed further by economic conditions, especially inflation. If inflation rates change, as projected, this too could alter water and sewage bill estimations. In response to all these considerations, SA Water is proposing a bill increase which ensures the balance between maintaining service quality and managing cost pressures faced by consumers.

water is dripping from metal tap

Tips for Reducing Your Bills & Savings

Water conservation is critical in Adelaide homes to reduce the average water bill. Households can adopt several simple yet effective strategies to save water and money.

Consider installing water-efficient appliances like dishwashers and washing machines. Look for products with high Water Efficiency Labelling and Standards (WELS) ratings. These appliances use less water and energy without compromising on performance.

In gardens, selecting local, drought-resistant plants and utilising mulch can reduce the need for frequent watering. Timers or drip irrigation systems provide water directly to the plant roots, cutting down excess usage. Homes can also conserve water by reusing greywater from baths, showers, and laundry for irrigation purposes, or by installing a rainwater tank.

Simple changes in the bathroom can also have a big impact. A water-saving showerhead can cut down the amount of water used without affecting the water pressure. Switching to a dual-flush toilet can lead to considerable water savings. Encouraging family members to take shorter showers and turning the tap off while brushing teeth are daily habits that contribute to water conservation.

Here are key fixes and habits that can lead to savings:

  • Replace leaky taps and pipes promptly.
  • Use an aerator on taps to reduce flow without losing water pressure.
  • Only run the dishwasher and washing machine with full loads.
  • If washing dishes by hand, do not leave the tap running.
  • Use a plug in the sink or a basin to wash dishes.

Financial Support is available if needed. The No Interest Loans Scheme (NILS) provides finance for purchasing water-efficient appliances, supporting households to conserve water.

By taking these steps, households can enhance their water efficiency and save money. A local plumber can help with checking and fixing any leaky pipes, as well as correctly installing water-saving devices.

An audit of water use might also reveal other specific areas where a household can become more water-wise. These efforts help in reducing costs as well as contributing to the conservation of water as a precious resource.

Conclusion

Adelaide’s current water cost structure is designed with sustainability in mind, which plays a crucial role in maintaining water quality and infrastructure. The proposed increase in water prices is aimed at enhancing the long-term resilience of water services. With households across South Australia already feeling the cost of living pinch, the additional costs from the proposed price increase could be significant, but are essential for maintaining infrastructure and water quality​

By adopting water-efficient habits and utilising water-saving devices, households can witness a noticeable reduction in their monthly bills.

To help manage these costs, residents can adopt several water-saving strategies. For example, using water-efficient appliances and putting a timer on family hot showers can reduce consumption significantly. These measures not only help in managing the cost impact of the proposed water price increase but also contribute to the overall conservation of water resources, ensuring that Adelaide’s water system remains robust and reliable for future generations.

See why we’re Australia’s most
trusted home experts.

Alex E
Alex E Local Guide • 21 reviews • 5 photos
Google Icon
Rating 1 day ago
Had an issue with our bathroom sink and these guys were great. The plumber actually tried to fix it first rather than jumping straight to replacing it, which I appreciate... More
M
Martine Farleigh
Google Icon
Rating 3 months ago
Elei was able to assist us with changing two smoke alarms and replacement of sensor light. He was able to give us a number of different pricing options, was very efficien... More
K
Kerrie Durbin
Google Icon
Rating 3 months ago
Service Today were great, punctual & professional! Marko solved the problem & we had power again in no time. Will definitely use them again
T
Ted Baldock
Google Icon
Rating 3 months ago
On Sunday evening I had a problem with our home electrical box where half the houes lost power. I had the pleasure of dealing with your wonderfull electrician Elei, who ... More
T
Tim Walsh
Google Icon
Rating 3 months ago
Electrician Mark contacted me ahead of time and arrived as promised. Explained everything about the source of our electrical fault, remedy, and cost. Completed repair pro... More
I
Ian Stapley
Google Icon
Rating 3 months ago
Great work by Service Today to power in our four smoke alarms and fix a squeaky fan. Fast, efficient, clean and friendly. Good choice for all your household needs.
G
Greg Euhus
Google Icon
Rating 3 months ago
More than happy with the service provided. Trent has done an amazing job of fault finding the issue and finding huge problems created by the previous electrician. Very p... More
L
Lora C
Google Icon
Rating 3 months ago
We had a great experience with Eli, the electrician who serviced our rental. He was friendly, professional, and took the time to clearly explain everything he was doing. ... More
Y
Yana Oborska
Google Icon
Rating 3 months ago
We have been using the Service Today since 2022.The team are knowledgeable and professional. Easy and fast booking system. Thank you to Andrew, who helped me with our pr... More
B
Barry Carmichael
Google Icon
Rating 3 months ago
Carl was friendly and efficient, he took his time to explain the possible issues with my A/C. I would definitely recommend his services.
J
Jacqueline Marinkovic
Google Icon
Rating 3 months ago
I recently had Anthony attend my property to work on the air conditioning, and I couldn’t be more impressed with his service. Anthony was extremely knowledgeable, profes... More
T
Tracey Lostroh
Google Icon
Rating 3 months ago
When our air conditioner died, we called Service Today, got an appointment and quote that same day. We accepted the quote and they supplied and fitted the new unit the v... More
R
Raina Parker
Google Icon
Rating 3 months ago
We had Brodie come to assist us with our air conditioning and electrical needs and from the get go I felt very comfortable with him as I was home alone with my baby and ... More
D
David Bell
Google Icon
Rating 3 months ago
The installation of a new air conditioner was done very professionally. First a decommissioning of a very old air-conditioner and furnace with removal of these units. Th... More
N
Nicole Lehmann
Google Icon
Rating 3 months ago
Service Today are brilliant. I am a VIP member and the benefits are fanstastic. I just had a new air condidtioner unit installed. From the booking process to the installa... More
L
Lynn Demertzis
Google Icon
Rating 3 months ago
Fantastic service. Technician was punctual, courteous and replaced the roller door motor on the spot in less than an hour. I would highly recommend them.
D
David Sullivan
Google Icon
Rating 3 months ago
Contact Service Today on Tuesday and by Thursday Kai their technician arrive on time and communicated all the way the process of installing a new roller door motor! Great... More
R
Rebecca Smoker
Google Icon
Rating 3 months ago
We had the pleasure of working with George to repair our garage doors and gate, and we couldn’t be happier with the service.He was polite, punctual, and incredibly know... More
B
Barry Shepherd
Google Icon
Rating 3 months ago
Quick respponse to faulty garage door. George was very personable and informative. He quickly assessed problem and replaced motor after power surge cooked system. All do... More
B
Brian Myers
Google Icon
Rating 3 months ago
I was having trouble with the roll a door on my carport. I rang to see if someone could come, but had to leave the carport open for 4 days. Tradie came exactly on time 7... More
R
Roman Zieba
Google Icon
Rating 3 months ago
The replacement of our roller door motor was carried in a very efficient and speedy manner. The technician Kai was polite, friendly and wasted no time in completing the j... More
C
Christine Eagles
Google Icon
Rating 3 months ago
Kai from Service Today did a great job servicing my garage door. He was punctual and very professional. He answered all my questions regarding future maintenance. Thanks... More
G
Gabriel Manfrin
Google Icon
Rating 3 months ago
Got service today to come out for a quote and install of a security system. The technician was honest, with reasonable pricing and very friendly. The workmanship was pro... More
C
Colin Lim
Google Icon
Rating 3 months ago
Steve installed a new camera, fixed camera digital date in quick time. Response time for booking was efficient and very pleased to have the CCTV issues fixed after my or... More
C
Cheryl Anderson
Google Icon
Rating 3 months ago
The guys were great setting up my cameras very efficient and patient showing me how to use them. Thank you so much.
C
Christie Belcastro
Google Icon
Rating 3 months ago
We recently had a security camera system installed by Service Today and couldn't be happier with the result. The technician arrived on time, explained all of our options ... More
M
Mario Sulliman
Google Icon
Rating 3 months ago
Called Service Today after wanting to upgrade the security around our property. The technician was friendly, knowledgeable, and didn't try to oversell anything we didn't ... More
C
Craig Smith
Google Icon
Rating 3 months ago
Excellent experience with Service Today. We had an alarm system and a few outdoor cameras installed. The technician was professional, punctual, and communicated everythi... More
C
Christine Eagles
Google Icon
Rating 3 months ago
Our home security system suddenly stopped working. Service Today was able to send a technician out quickly to investigate the issue. He was professional, friendly, and t... More
A
Andrew Kleinig
Google Icon
Rating 3 months ago
Top job by the 2 plumbers replacing our hot water system today. Very pro, cleaned up and certainly knew their stuff.
J
James Shelton
Google Icon
Rating 3 months ago
Had my hot water service replaced when the old one gave up the ghost after hrs on a Thursday night. New unit was replaced and commissioned by lunchtime Friday. Plumber (... More
S
Saman Senaratne
Google Icon
Rating 3 months ago
Had my hot water system replaced by Service Today and they did a great job! Super friendly, turned up on time, and got everything sorted quickly. The new system’s workin... More
L
Laurel Gillan
Google Icon
Rating 3 months ago
The boys arrived as they promised, on time with bright and friendly smiles, both Sam and Lachlan were extremely professional and efficient. The new shower head is AWESOM... More
P
Pam Tonkin
Google Icon
Rating 3 months ago
Fantastic service! Service Today were here early morning, let us know what the problem was and gave us a quote within a short time. New hot water service installed withi... More
C
Christy McKnight
Google Icon
Rating 3 months ago
very friendly and most importantly honest and punctual. Our hot water service started leaking on a Saturday. I was able to book a service online for first thing Monday m... More
K
Kate Evans
Google Icon
Rating 3 months ago
Very happy with the plumber & electrician who fitted my hot water system. They each were very polite and well mannered. They explained everything to me in a way that was ... More
H
Hellen Domingo
Google Icon
Rating 3 months ago
Last night I chatted with someone at Service Today Adelaide about our blocked toilet. Plumber arrived this morning and my husband & I were very impressed with their prom... More
T
Tammy J
Google Icon
Rating 3 months ago
Highly recommend Noah for any plumbing work, he was punctured, professional, and explained the issue clearly. The blocking drain was fixed, and he cleaned up everything ... More
C
Caroline Cameron
Google Icon
Rating 3 months ago
I needed a blocked drain fixed in an older bungalow house with a mix of old clay pipes and new pvc ones. I contacted Service today and they did a great job. Andrew was at... More
S
Steve Hyland
Google Icon
Rating 3 months ago
Shortly after breakfast I discovered water in my kitchen sink wasn’t clearing. Subsequently, I then found several drains were overflowing, including the sump at the back ... More
H
Harrie
Google Icon
Rating 3 months ago
Had a badly blocked drain. Between Andrew, Matt and Kyle I was given options that would resolve the problem - I was never 'shoehorned' into any option. All of the work wa... More
L
Lyn & Darren
Google Icon
Rating 3 months ago
Blocked drain / broken pipe - From Ric who answered our call after hours to Greg who was here first thing in the morning identifying the problem and keeping us well infor... More
P
Paul Corcoran
Google Icon
Rating 3 months ago
Prompt, cheerful and helpful telephone response from Adriana before 8 am on a Monday, promising that technicians would attend before noon. They actually arrived before 9... More
I
Ivan J
Google Icon
Rating 3 months ago
Highly recommend service today. Noah did a great job supplying and installing a new Rinnai infinity gas hot water system.
J
Judy & Mo
Google Icon
Rating 3 months ago
We had them to fix our gas leakage problem and replace our gas Hot water system to electric Hot water system plus some other electrical maintenances and we found that al... More
Z
Zoe Palomy
Google Icon
Rating 3 months ago
Had a gas leak concern at our property and contacted Service Today straight away. The technician arrived promptly, carried out a thorough inspection, and quickly identifi... More
M
Michael Glanaly
Google Icon
Rating 3 months ago
Called Service Today because our gas hot water system wasn't performing properly. The technician was able to diagnose the issue quickly and had the necessary parts on han... More
C
Clarke Ann
Google Icon
Rating 3 months ago
Booked Service Today for a gas appliance safety check after purchasing an older home. The technician was extremely thorough and identified a couple of issues that needed ... More
I
Isabel Tahan
Google Icon
Rating 3 months ago
Our gas heater stopped working just as the weather started getting colder, so we called Service Today for help. The gas plumber arrived on time, quickly diagnosed the fau... More
S
Steven Maady
Google Icon
Rating 3 months ago
Very impressed with the service we received for a gas bayonet installation. The technician was professional, courteous, and took great care while working in our home. Th... More
A P
A P 7 reviews
Google Icon
Rating 2 days ago
Absolutely outstanding service. I had a broken toilet that was causing all sorts of chaos, and the plumber handled it with total professionalism and skill. They arrived o... More
Nicole Lehmann
Nicole Lehmann Local Guide • 12 reviews • 4 photos
Google Icon
Rating 2 days ago
Service Today are brilliant. I am a VIP member and the benefits are fanstastic. I just had a new air conditioner unit installed. From the booking process to the installat... More
M
Maria Caponas 4 reviews • 1 photo
Google Icon
Rating 2 days ago
This company certainly delivered. It began with my conversation with the staff in the office all the way through to completion of the job. They were punctual and efficien... More
L
Leanne Dormer 3 reviews • 1 photo
Google Icon
Rating 3 days ago
This buisness went above and beyond to make it work after the fan had components missing when purchased by me, returned to Retailer and replaced, The Electrician came bac... More
Pretty Witchie
Pretty Witchie 2 reviews • 2 photos
Google Icon
Rating 3 days ago
Great response to email enquire and booking. Zac turned up on time, was friendly, knowledgeable and extremely professional. Job done fast and efficiently. Absolute value ... More
Rakibul Hasan
Rakibul Hasan 7 reviews • 8 photos
Google Icon
Rating 3 days ago
I had a great experience with Service Today, especially the electrician Eli, who attended my property. He was extremely polite, professional, and easy to deal with.
M
Marylisa Visentin 2 reviews
Google Icon
Rating 4 days ago
I haven't had much success with plumbers in the past, but with this company, I have been very impressed. From the moment I rang to when the job was done, I am impressed. ... More
H
Helen Dyer 1 reviews • 1 photo
Google Icon
Rating 4 days ago
Jake and Matthew installed three ceiling fans in my house. They were very professional, polite and clean tradesmen. I would not hesitate recommending them to family and f... More
Maria Harris
Maria Harris 10 reviews
Google Icon
Rating 4 days ago
Had a service call from Service Today and Andrew, the plumber who came out, was fantastic. He was professional, friendly, and really took the time to explain the issue an... More
Liz San Juan
Liz San Juan 10 reviews • 1 photo
Google Icon
Rating 5 days ago
It was easy to make a booking for inspection. Chris arrived on time. He was honest with his findings. He explained the problem well enough for me and my husband to have o... More
P
Paula Abbott 4 reviews
Google Icon
Rating 5 days ago
Hi, I highly recommend this company. Marco the electrican came this morning and he was fantastic. Talked me through everything regarding my electrical issue and explained... More
As seen in the media
Woman with headset and "Service Today" logo on gray shirt smiling.

Need Help Today?

Electrical, plumbing and air conditioning services are essential, and our team is here when you need us. You can count on reliable service, expert workmanship, and same day service guaranteed.

Back to Top