Zak saw that being a skilled tradie wasn’t enough in today’s competitive world. Aussie homeowners and busy working families also need reliable, on-time service and up-front, honest prices. They need someone who will get it right the first time, everytime. This motivated him to create the Service Today brand as we know it, and to do what we say – provide our customers with ‘Service Today’.
As well as being a professional plumber, Zak is a family man who has a strong passion for quality customer service. This passion is what continues to drive Service Today, and it filters through every level of our business.
Our customers are central to every decision we make and everything we do at Service Today. To reflect the importance of this, our management team established four core values to guide the Service Today business and its staff in their every day actions:
Customer Focus – Treat customers like our family.
Integrity – Always do the right thing.
Quality – We strive for excellence in all that we do.
Ownership – Take initiative, action and responsibility.
Service Today is not your regular service company; we are a 24/7, dedicated same day service that consistently aims to exceed our customers’ expectations. We are committed to delivering service today, and we mean what we say – whether it’s a small or large job, you can be guaranteed of our quality, reliability and professionalism.