← Back

General News, Plumbing

24 May 2016

Top Tips For Dealing With a Hot Water Emergency


Service Today GuySteve is a Senior Maintenance Plumber with over 10 years experience working across fault finding, emergency hot water repairs and hot water heater installation in Revesby. Throughout his decade of plumbing, he’s seen his fair share of major and minor hot water emergencies. This month, our customer service team asked Steve for his tips for keeping you in hot water.

What’s your top tip for dealing with a hot water emergency?

Hot water tanks are never something you should try and fix yourself. Hot water tanks are usually filled with large amounts of boiling water and depending on your system, may be connected to your electrical mains. The golden rule when it comes to hot water is ‘unless you’re qualified to repair it, don’t’.

What happens if my tank bursts at 2am?

It’s impossible to predict when an accident is going to happen. The best thing to do is keep calm, make sure that no one is in danger and call an emergency plumber. When it comes to pipes, time usually means the difference between a small leak and a major disaster. The Service Today team are on call 24/7 to take on all sorts of plumbing emergencies, it’s just part of the job.

What can do while I’m waiting for an emergency plumber?

From the outside, it might look like a simple fix but hot water systems are complex and can be potentially dangerous. If you’ve got a gas hot water system, you can start by turning the gas off. If your hot water system is electric, you can switch the system off at the switchboard until an emergency plumber gets there.

Is there anything I can do to prevent a hot water emergency?

Hot water tanks tend to be an ‘out of sight, out of mind’ part of the home and we only really pay attention to them when they’re not working. What most people don’t realise is that over time, calcium  starts to build up and can cause all sorts of problems with the tank. Like most appliances, they don’t last forever but replacing the valves and flushing out the tank every 5 years can prolong the life of the tank and help to avoid hot water emergencies.

Service Today’s plumbers have been taking care of Revesby households for many years and our team prides themselves in delivering fast, honest and reliable service. If you find yourself in hot water at any time of day or night, give the Service Today team a call. We won’t rest until you do.

See why we’re Australia’s most
trusted home experts.

Alex E
Alex E Local Guide • 21 reviews • 5 photos
1 day ago
Had an issue with our bathroom sink and these guys were great. The plumber actually tried to fix it first rather than jumping straight to replacing it, which I appreciate... More
A P
A P 7 reviews
2 days ago
Absolutely outstanding service. I had a broken toilet that was causing all sorts of chaos, and the plumber handled it with total professionalism and skill. They arrived o... More
Nicole Lehmann
Nicole Lehmann Local Guide • 12 reviews • 4 photos
2 days ago
Service Today are brilliant. I am a VIP member and the benefits are fanstastic. I just had a new air conditioner unit installed. From the booking process to the installat... More
M
Maria Caponas 4 reviews • 1 photo
2 days ago
This company certainly delivered. It began with my conversation with the staff in the office all the way through to completion of the job. They were punctual and efficien... More
L
Leanne Dormer 3 reviews • 1 photo
3 days ago
This buisness went above and beyond to make it work after the fan had components missing when purchased by me, returned to Retailer and replaced, The Electrician came bac... More
Pretty Witchie
Pretty Witchie 2 reviews • 2 photos
3 days ago
Great response to email enquire and booking. Zac turned up on time, was friendly, knowledgeable and extremely professional. Job done fast and efficiently. Absolute value ... More
Rakibul Hasan
Rakibul Hasan 7 reviews • 8 photos
3 days ago
I had a great experience with Service Today, especially the electrician Eli, who attended my property. He was extremely polite, professional, and easy to deal with.
M
Marylisa Visentin 2 reviews
4 days ago
I haven't had much success with plumbers in the past, but with this company, I have been very impressed. From the moment I rang to when the job was done, I am impressed. ... More
H
Helen Dyer 1 reviews • 1 photo
4 days ago
Jake and Matthew installed three ceiling fans in my house. They were very professional, polite and clean tradesmen. I would not hesitate recommending them to family and f... More
Maria Harris
Maria Harris 10 reviews
4 days ago
Had a service call from Service Today and Andrew, the plumber who came out, was fantastic. He was professional, friendly, and really took the time to explain the issue an... More
Liz San Juan
Liz San Juan 10 reviews • 1 photo
5 days ago
It was easy to make a booking for inspection. Chris arrived on time. He was honest with his findings. He explained the problem well enough for me and my husband to have o... More
P
Paula Abbott 4 reviews
5 days ago
Hi, I highly recommend this company. Marco the electrican came this morning and he was fantastic. Talked me through everything regarding my electrical issue and explained... More
As seen in the media
Woman with headset and "Service Today" logo on gray shirt smiling.

Need Help Today?

Electrical, plumbing and air conditioning services are essential, and our team is here when you need us. You can count on reliable service, expert workmanship, and same day service guaranteed.

Back to Top